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The Williams Sound Pocketalker 2.0 Patient Communication Kit is purpose-built for healthcare provider-to-patient communication in clinical environments, including clinic visits, hospital rooms, and senior living facilities. It is ADA compliant and includes everything needed to support clear, low-friction communication with patients who have difficulty hearing, without requiring any prior setup or staff training.
The kit is built around the Pocketalker 2.0 personal amplifier, which delivers up to 63dB of gain with tone and left/right balance controls. The included MIC 014-R plug-in no-cord microphone allows the provider to place the microphone close to their mouth during conversation without a cable between them and the patient, keeping the interaction natural and unencumbered. The omnidirectional internal microphone handles ambient pickup when the plug-in mic is not in use.
The Pocketalker 2.0 functions as a T-Coil receiver in looped environments, allowing patients with T-Coil hearing aids to receive audio directly through their aids when a neckloop is connected. It works equally well with or without hearing aids, and the included stereo headphones cover a broad range of patient needs out of the box.
Infection control is addressed through two included consumable packs: 100 disposable sanitary headphone covers and 100 sanitary microphone covers, both available separately for ongoing replenishment. The WCA 007 wall-mount cable with mounting clips allows the device to be stationed at a fixed clinical workstation when needed, and the system carrying case keeps all components organized for mobile use across patient rooms. The optional Rechargeable Battery Kit can convert the device to rechargeable operation for facilities that prefer to eliminate disposable batteries.
For a side-by-side comparison of all Pocketalker models and kits, see the Pocketalker Comparison Chart. For care facility settings requiring shared resident-to-resident communication tools, also consider the Pocketalker Ultra Basic Communication Kit.

Features

ADA compliant
Up to 63dB of amplification
Tone control and left/right balance control
Omnidirectional internal microphone and no-cord plug-in microphone
Functions as a T-Coil receiver in looped environments
Compatible with neckloops for T-Coil hearing aid users (sold separately)
Wall-mount cable with mounting clips for fixed workstation use
100 disposable sanitary headphone covers included
100 sanitary microphone covers included
System carrying case included
Works with or without hearing aids
Up to 105 hours battery life on 2x AAA alkaline
An optional rechargeable battery kit is available separately
5-year warranty (90 days on accessories)

What's in the Box?  

Pocketalker 2.0 personal amplifier (internal microphone included)
HED 024 stereo headphones
MIC 014-R plug-in no-cord microphone
BAT 010-2 two AAA alkaline batteries
WCA 007 wall-mount cable with mounting clips (3.5mm male to 3.5mm female)
RCS 003 lanyard
CCS 043 system carrying case
EAR 045-100 disposable sanitary headphone covers (100 pack)
WND 012 sanitary microphone covers (100 pack)
Cleaning instructions

Specs

Brand: Williams Sound
SKU: 6674 PCK
Max gain: 63dB
Dimensions: 4.9" L x 2.0" W x 1.0" H
Weight: 3.1oz (with batteries)
Battery: 2x AAA alkaline
Battery life: Up to 105 hours typical use
Low battery indicator: Green power light flashes
Warranty: 5 years

Videos

Documentation

Pocketalker Comparison Chart
Pocketalker 2.0 Specifications
Pocketalker 2.0 User Manual
Pocketalker 2.0 Cleaning Instructions

 
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Brand:Williams SoundSKU:6674 PCKTags:ADA Compliance, Assistive Devices, Contract_GSA, Personal Amplifier